Terms of Service
Effective Date: January 1, 2026 | Last Updated: September 2026These Terms of Service ("Terms") govern your access to and use of the website, platforms, and services provided by Idynic Technologies Inc. ("Idynic", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Table of Contents
1. Definitions
- "Client" refers to any individual or entity that engages Idynic for professional services under a Statement of Work (SOW), Master Service Agreement (MSA), or other written agreement.
- "Services" refers to all consulting, engineering, advisory, managed services, and technology solutions provided by Idynic, whether delivered on-site, remotely, or through our digital platforms.
- "Website" refers to idynicglobal.com and all associated subdomains, portals, and digital properties.
- "Deliverables" refers to all work products, code, documentation, reports, and other materials produced by Idynic during an engagement.
- "Confidential Information" refers to any non-public information disclosed by either party during the course of an engagement.
2. Scope of Services
Idynic provides enterprise technology consulting, AI and cloud engineering, cybersecurity, digital transformation, and managed services to businesses globally. The specific scope, deliverables, timelines, and commercials for each engagement are defined in separate Statements of Work (SOW) or Master Service Agreements (MSA) executed between Idynic and the Client.
These Terms serve as the general framework governing all interactions. In the event of a conflict between these Terms and a signed SOW or MSA, the provisions of the SOW or MSA shall prevail.
3. Website Use
3.1 Acceptable Use
You agree to use our website only for lawful purposes and in accordance with these Terms. You shall not:
- Attempt to gain unauthorized access to any part of the website, server, or connected systems
- Use automated tools (bots, scrapers, crawlers) to extract content without our written permission
- Transmit any malicious code, viruses, or harmful components
- Engage in any activity that disrupts or interferes with the website's proper functioning
- Reproduce, distribute, or create derivative works of our content without authorization
- Impersonate any person or entity, or falsely represent your affiliation
3.2 Account Responsibilities
If you create an account on any of our platforms or client portals, you are responsible for maintaining the confidentiality of your credentials, all activities under your account, and promptly notifying us of any unauthorized access.
4. Professional Engagement Terms
4.1 Statements of Work
All professional services are governed by individually executed Statements of Work that specify scope, deliverables, timelines, acceptance criteria, resource allocation, and pricing. No services will commence without a fully executed SOW or equivalent written agreement.
4.2 Change Management
Any changes to the agreed scope of work require a formal Change Request (CR) approved by both parties in writing. Scope changes may impact timelines, resource allocation, and project costs.
4.3 Payment Terms
- Invoices are issued as per the payment schedule defined in the applicable SOW or MSA.
- Payment is due within 30 days of invoice date unless otherwise specified.
- Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
- All fees are exclusive of applicable taxes, which shall be borne by the Client.
4.4 Client Obligations
The Client agrees to provide timely access to systems, data, personnel, and information reasonably required for Idynic to perform the services. Delays caused by the Client's failure to fulfill these obligations may result in adjusted timelines and additional costs.
5. Intellectual Property
5.1 Pre-Existing IP
Each party retains all rights in its pre-existing intellectual property. Neither party acquires any rights in the other's pre-existing IP except as expressly set forth in the applicable SOW.
5.2 Deliverable IP
Unless otherwise specified in the SOW or MSA:
- Custom deliverables created specifically for the Client shall be assigned to the Client upon full payment.
- Idynic retains ownership of all proprietary tools, frameworks, methodologies, libraries, accelerators, and reusable components ("Idynic IP") used in delivering the services.
- The Client is granted a non-exclusive, perpetual, royalty-free license to use Idynic IP embedded in the deliverables for the Client's internal business purposes.
5.3 Website Content
All content on the Idynic website — including text, graphics, logos, icons, images, audio clips, code, and software — is the property of Idynic Technologies Inc. or its content suppliers and is protected by applicable intellectual property laws.
6. Confidentiality
Both parties agree to maintain the confidentiality of all Confidential Information received from the other party. Confidential Information shall not be disclosed to third parties except:
- To employees, contractors, and advisors who have a need to know and are bound by confidentiality obligations
- As required by law, regulation, or court order (with prior notice where legally permitted)
- With the prior written consent of the disclosing party
Confidentiality obligations survive the termination of any engagement for a period of five (5) years, or indefinitely for trade secrets.
7. Warranties & Disclaimers
7.1 Service Warranties
Idynic warrants that services will be performed in a professional and workmanlike manner, consistent with industry standards, by qualified personnel.
7.2 Website Disclaimer
THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. IDYNIC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
7.3 No Guarantee of Results
While Idynic strives to deliver high-quality outcomes, we do not guarantee specific business results, cost savings, revenue increases, or performance metrics unless explicitly committed to in a signed SOW.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- IDYNIC'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR ANY ENGAGEMENT SHALL NOT EXCEED THE FEES PAID BY THE CLIENT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
- IN NO EVENT SHALL IDYNIC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL.
- THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.
9. Indemnification
You agree to indemnify, defend, and hold harmless Idynic, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from:
- Your violation of these Terms
- Your use of the website or services in an unauthorized manner
- Your infringement of any third-party rights
- Any data or content you provide to Idynic that violates applicable laws
10. Termination
10.1 Website Access
We reserve the right to suspend or terminate your access to the website at any time, without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties.
10.2 Service Engagements
Termination of professional service engagements is governed by the applicable SOW or MSA. Generally:
- Either party may terminate for convenience with 30 days' written notice
- Either party may terminate for material breach if the breach is not cured within 15 days of written notice
- Upon termination, the Client shall pay for all services rendered and expenses incurred through the termination date
- All Confidential Information must be returned or destroyed within 30 days of termination
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law principles.
Any disputes arising from these Terms shall be resolved as follows:
- Negotiation: The parties shall first attempt to resolve disputes through good-faith negotiation within 30 days.
- Mediation: If negotiation fails, disputes shall be submitted to confidential mediation under the rules of the American Arbitration Association (AAA).
- Arbitration: If mediation fails, disputes shall be resolved by binding arbitration in Pune, India, conducted by a single arbitrator under applicable arbitration rules.
12. General Provisions
- Entire Agreement: These Terms, together with any applicable SOW, MSA, or NDA, constitute the entire agreement between the parties.
- Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
- Assignment: You may not assign your rights under these Terms without our prior written consent. Idynic may assign its rights freely.
- Force Majeure: Neither party shall be liable for delays or failures caused by events beyond reasonable control, including natural disasters, pandemics, government actions, or infrastructure failures.
- Notices: All notices shall be in writing and delivered to the addresses specified in the applicable agreement or as updated in writing.
- Modifications: We reserve the right to modify these Terms at any time. Changes are effective upon posting to the website. Continued use of our services after changes constitutes acceptance.
13. Contact Information
For questions or concerns regarding these Terms of Service, please contact us:
- Email: legal@idynicglobal.com
- General Inquiries: contact@idynicglobal.com
- Main Office / Address: Second Floor, Lane No. 4, Jai Malhar Nagar, Near Rahatani Phata BRT Bus Stop, Kalewadi Phata, PCMC, Pune 411017, India
- Direct Phone & WhatsApp: +91 90113 22220